AI Customer Support for SMEs
AI-powered 24/7 customer support that works. Automate common inquiries while your team focuses on what matters most.
Past Enterprise AI Projects:
Now bringing enterprise AI expertise to SMEs through an affordable, self-serve platform
Train Your AI Assistant
Experience our RAG AI that instantly learns from your knowledge base to provide accurate, contextual responses - fine-tuned specifically for customer service
Try this demo with sample FAQs. The full version supports training from Google Docs, Sheets, web pages, and more.
Train Your AI Assistant
Add your FAQ content in a Q&A format to see how the AI learns and responds
Example Format:
Q: What are your business hours? A: We're open Monday to Friday, 9 AM to 6 PM EST. Q: Do you offer refunds? A: Yes, we offer a 30-day money-back guarantee on all plans.
Select a template, then click "Train AI" to see how it works. You can also edit the text to add your own Q&A pairs.
Train Your AI Assistant
Add your FAQ content in the editor on the left and click "Train AI" to see your AI assistant come to life. Your assistant will learn from the knowledge you provide.
Tired of juggling web and Instagram support?
It doesn't have to be this hard.
There are countless ways to handle customer inquiries, and plenty of solutions promising to help. You've probably tried some. Yet here you are.
Not Chatleh. Chatleh is refreshingly straightforward AI customer service that just works. With a proven track record of handling 80% of inquiries automatically, you'll work better with it too.
We built Chatleh for smaller, ambitious businesses, not corporate giants. Our focus is helping you grow without technical complexity.
Try Chatleh for free and see how it transforms your customer support experience.
Chatleh Team
hi@chatleh.com
Perfect For Your Business
Transform your customer support from a time-consuming challenge into a business advantage
E-commerce Stores
- Save 20+ hours monthly on repetitive support tasks
- Reduce cart abandonment with instant 24/7 support
- Keep product & shipping info always up-to-date
Professional Services
- Convert website visitors into qualified leads 24/7
- Handle 80% of common inquiries automatically
- Focus your time on high-value client work
SaaS Companies
- Scale support without scaling headcount
- Keep docs & FAQs synced automatically
- Support users in 95+ languages instantly
New customers: Contact us via chat for complimentary Chatleh setup and customization
Full Product Overview
Watch our complete walkthrough to understand how Chatleh can transform your customer support.
See Chatleh in Action
Watch our simple workflow to get your AI support running in minutes
1. Create
Create Your AI Chatbot
Set up your AI customer support in minutes
2. Train
Train with Data Input
Add your knowledge base manually
Train with Google Docs
Train AI using your Google Docs content
Train with Google Sheets
Train AI using your Google Sheets data
Train with Website
Extract knowledge from your website
Test Chat Accuracy
See how accurately the AI retrieves information
3. Deploy
Web Integration
Embed into site or share direct chat links
Instagram Integration
Handle Instagram DMs automatically with AI
4. Monitor
Chat Analytics & Insights
Track performance, get AI chat summaries and receive full chat logs with customer emails 15 mins after inactivity
Flexible Knowledge Input
Multiple ways to train your chatbot with your business knowledge
Google Docs
Import knowledge from your documentation. Perfect for FAQs, procedures, and detailed explanations.
Google Sheets
Structure your knowledge in tabular format. Ideal for product catalogs, Q&A pairs, and organized data sets.
Text Input
Directly type or paste custom knowledge into a text area. Ideal for quick updates and specialized information.
Website Scraping
Automatically extract knowledge from your website content. Perfect for product info, blog posts, and help centers.
Connect with Customers Anywhere
Chatleh AI is available wherever your customers are. Deploy your assistant across multiple channels for maximum reach and convenience.
Answer Instagram DMs automatically with AI. Connect your business account and never miss a customer question on social media.
Chat Widget
Add a pop-up chat bubble to your website for instant support and lead capture.
Page Embed
Embed the chatbot directly into your webpage as a full-height conversation interface. Perfect for dedicated support pages.
Direct Link
Share a standalone chat link via email, social media, or QR code—no website required.
Built for SMEs
24/7 AI support on Instagram DMs and website chat - get started in minutes
Common Challenges
- Repetitive questions eating up staff time
- Lost opportunities during off-hours
- Manual responses to common FAQs
- Inconsistent information sharing
- Language barriers with global clients
- Slow response times during peak hours
- Complex systems that staff avoid using
With Chatleh
- 🤖 24/7 AI-powered FAQ automation
- 📚 Easy knowledge base management
- 📝 Import from Google Docs & Sheets
- ⚡️ Instant responses to common questions
- 🌍 Multilingual support built-in
- 📧 Built-in contact form to capture leads
- 📝 Collects visitor name, email & message
- 📊 Clear analytics on FAQ performance
- 💼 Simple setup for non-technical teams
Designed for businesses that want powerful AI support without complexity. Works instantly with your existing website - no technical expertise needed.
Common Questions
Get answers to frequently asked questions about implementing AI support
How does Chatleh handle inquiries it can't answer?
When the AI can't confidently answer a question, it seamlessly provides a built-in contact form for visitors to share their name, email, and message. This ensures no inquiry goes unanswered and helps you capture potential leads.
How quickly can I get started?
You can be up and running in minutes. Simply import your existing FAQs or documentation, customize your chatbot's appearance, and embed it on your website. The setup process is intuitive and requires no coding expertise.
How accurate are the AI responses?
Chatleh is designed with accuracy in mind. It only answers based on your provided knowledge base and includes confidence scoring. When uncertain, it defaults to collecting visitor information for human follow-up rather than risking incorrect responses.
What types of knowledge can I import?
You can import knowledge from Google Docs, Google Sheets, websites, or through manual input. This flexibility allows you to use your existing documentation and keep your AI assistant up-to-date with your latest information.
How does it improve customer support?
Chatleh automates up to 80% of common inquiries, letting your support team focus on complex cases that need human attention. This means faster responses for customers and more time for your team to handle high-value tasks.
Is the setup process complicated?
Not at all! Chatleh is built for non-technical teams. You can import knowledge from existing documents, customize the chat interface, and embed it on your website without any coding. The entire process is designed to be simple and intuitive. And if you need any help, our team is here to assist with the setup process.
