Introducing Chatleh: AI Customer Support That Just Works

Today, we're excited to announce the public launch of Chatleh - an AI-powered customer support solution built specifically for professional service firms and SMEs. Our mission is simple: to help businesses provide instant, accurate customer support 24/7 without the complexity of enterprise solutions.

Why We Built Chatleh

Ever since we started Latent, our tech services and product ventures business, we've been looking for a better way to handle website traffic and inquiries. We tried various chatbots on the market, but they were either too complex, expensive, or just didn't deliver the value we needed.

The same story kept coming up in conversations with other businesses - they wanted a stripped-down but powerful alternative to enterprise solutions like Intercom. They needed something that could effectively explain their services, handle basic inquiries, and collect visitor information, without the complexity or cost of full-featured customer engagement platforms.

A Simple Solution to a Complex Problem

We built Chatleh with one goal in mind: making it dead simple for businesses to explain their services and collect leads, whether through their website or via shareable links on social media.

Here's what makes Chatleh special:

• Smart AI Knowledge Base: Your chatbot learns directly from your website content, Google Docs, and Google Sheets
• 24/7 Availability: Instant responses about your services, even outside business hours
• Multilingual Support: Communicate with clients in 95+ languages automatically
• Lead Capture: Built-in contact forms collect visitor information when needed
• No Technical Skills Required: Set up in minutes without any coding
• Multi-Channel Presence: Share your chatbot directly in social media conversations or emails

Getting Started is Ridiculously Easy

You've got two options, and neither requires calling your tech team:

1. Add a simple code snippet to your website:

   <!-- Embed Chat Widget with UID -->
   <script src="https://chatleh.com/api/e?uid=YOUR_UID" async></script>
   

2. Share a direct link to your Chatleh assistant through email or social media

That's it. No coding, no complicated setup.

How Chatleh Works

Getting started is incredibly simple:

1. Website Content: Our AI automatically crawls your website to find important information - services, FAQs, working hours, and key business details.

2. Google Workspace: Import knowledge directly from your Google Docs and Sheets for structured data and detailed documentation.

3. Additional Context: For information that's not on your website, easily add it through the "Additional Context" field.

The AI doesn't just memorize your content - it understands it. This means your chatbot can handle complex questions, make logical connections, and provide nuanced responses that align with your business goals.

Instagram Integration

Take your customer support to the next level by connecting Chatleh to your Instagram business account. Our AI can automatically handle your Instagram DMs, providing instant responses to customer inquiries 24/7.

Here's what you can do with Instagram integration:

• Automated DM Responses: Let AI handle routine questions while your team focuses on complex inquiries
• 24/7 Availability: Provide instant answers about your products, services, and business hours
• Seamless Handoff: AI knows when to pass complex queries to your human team
• Multilingual Support: Communicate with international customers in their preferred language
• Analytics & Insights: Track conversation metrics and improve your responses

Setting up Instagram integration is simple:

1. Connect your Instagram business account through the dashboard
2. Train the AI with your business knowledge
3. Let the chatbot handle customer DMs automatically
4. Monitor conversations and improve over time

Real Benefits for Your Business

Here's what you get with Chatleh:

• Automate 80% of Inquiries: Let AI handle common questions while your team focuses on high-value tasks
• Smart Lead Capture: Built-in contact forms collect visitor information when personal attention is needed
• Multilingual Support: Reach global customers in their preferred language
• Instant Deployment: Get up and running in minutes, not days or weeks
• Regular Updates: Your chatbot stays current as your website content changes
• Clear Analytics: Track performance and improve your knowledge base

Pricing That Makes Sense

We believe in transparent, straightforward pricing. Start with our free tier to test your website chat widget, then scale up to unlock features like Instagram DM automation and advanced analytics. No hidden fees, no complicated pricing tiers.

Try Chatleh Today

Ready to transform your customer support? You can start right now:

1. Sign up for free - no credit card required
2. Add your website URL or Google Workspace content
3. Embed the chat widget or share your direct chat link

Your website visitors are looking for information right now. Let's make it easy for them to get it.

Questions? Email us at hi@chatleh.com