ChatlehChat Analytics
Comprehensive analytics and insights for your AI customer support performance.
Conversation Metrics
Total ConversationsTrack conversations across all channels
Response TimeMonitor AI response speed
User SatisfactionMeasure conversation quality
Lead Generation
Conversion RateTrack lead capture success
Contact CollectionMonitor information gathering
Follow-up TrackingManage follow-up tasks
Source Analysis
Widget UsageWebsite chat metrics
Direct LinksShared link performance
Social IntegrationSocial media engagement
AI Performance
Response AccuracyTrack AI answer quality
Topic AnalysisCommon discussion themes
Training ImpactKnowledge base effectiveness
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