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Frequently Asked Questions

Common questions about using Chatleh for your business.

Getting Started

How long does it take to set up?

Basic setup takes about 2 minutes:

  • Sign up with your email
  • Add your website URL or knowledge sources
  • Get the embed code for your website
  • Customize the chat widget appearance

How does the knowledge training work?

You can train Chatleh through multiple methods:

  • Import content from your Google Docs and Sheets
  • Automatically scan your website content
  • Add specific knowledge directly through the dashboard
  • Train it with custom responses for specific questions

Website Integration

You have three options for integration:

  • Add our script tag to your website for a floating chat widget
  • Share a direct chat link via email or social media
  • Embed the chat interface directly in your webpage with an iframe

Floating Widget:

<script src="https://chatleh.com/api/e?uid=YOUR_UID" async></script>

Direct Link:

https://chatleh.com/c?uid=YOUR_UID&fs=1

Iframe Embed:

<iframe src="https://chatleh.com/c?uid=YOUR_UID&embed=1" style="width: 100%; height: 600px; border: none; border-radius: 8px;" allow="clipboard-write" loading="lazy"></iframe>
Note: Our widget is lightweight and won't affect your site's performance

Features & Capabilities

What can Chatleh help with?

Your Chatleh chatbot can:

  • Answer questions about your services and business
  • Collect visitor contact information
  • Send you email notifications for leads
  • Provide 24/7 automated support
  • Handle multiple languages automatically
  • Learn from your website and documents

Google Workspace Integration

Import knowledge from your Google Docs and Sheets:

  • Share documents with our service account
  • System automatically processes and organizes content
  • Updates reflect in real-time when documents change
  • Add multiple documents as knowledge sources

How does the AI understand my content?

Our AI uses advanced natural language processing to:

  • Process and understand your content semantically
  • Connect related information across sources
  • Generate natural, contextual responses
  • Learn from new content automatically

Support & Maintenance

How do I monitor performance?

The dashboard provides several monitoring tools:

  • Chat analytics and metrics
  • Lead capture reporting
  • Email notifications for important chats
  • Knowledge base status updates